Dovetail 3.0 feedback: Some functions are more hidden then before
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Diana Neuwirth
Dovetail 3.0 has nice features to discover, but It feels like "intuitive navigation" is not really given. E.g. "Add data" was yesterday a visible button (one click), now its nested within a "add data menu"... Also all "data views" were visible at first sight (within a sidebar on the left). Now I need to open a menu (one click more). And also deactivate all filters to see a new entry that might not have already added a timestamp. Yesterday I could a new entry without a timestamp, even if the data view used this timestamp as filter. it was just there and I could continue editing it. Now I have to deactivate the timestamp filter to see an entry, which has not yet the timestamp attribute/note added... But when I deactivate the timestamp filter, the list of entries is suuuuuper long. Did you test with real users? :D
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Jazmin Taheri
Merged in a post:
Not intuative
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Kyle Hudson
Made a video for you with all my feedabck: https://www.loom.com/share/54712e8da6b643f48ed82ebde299fb1b
Jazmin Taheri
Hi Kyle Hudson,
Thanks for sharing that Loom! I think the disconnect here is that you are uploading the video into an insight rather than a note (data).
Insights help you summarize your research findings. You can embed references to notes, tags, and highlights, and share the insights with people who don’t have a Dovetail account with public access, or present them.
So, you would need to upload your video into a note (data) as shown in the video I'll attach. Once a video is uploaded, and depending on your magic automation settings, it will be transcribed, summarized, and highlighted.
You can watch a demo recording here for more info: https://dovetail.com/events/live-demo/
Magic automation settings can be found here: https://dovetail.com/help/changelog/2024-10-14-magic-automation-options/
More information on insights here: https://dovetail.com/help/summarize-and-present-insights/
And lastly,I recommend this help article to understand the hierarchy of Dovetail: https://dovetail.com/help/how-dovetail-is-organized/
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Nicolas
I literally cannot find a way to easily access the Tag Board without having to go through a note and or highlight/click existing tags. This should be a prominent menu item as its probably a fundamental part of the research workflow for many, especially when starting off a new project.
Jazmin Taheri
Merged in a post:
This new UI is definitely worse. Why can't I see the different menu options anymore? They now disappear when I am in a "Note"
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alau@squareup.com
Jazmin Taheri
Merged in a post:
Prioritising Non-UX Users, New Design Fails UX Professionals
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Dennis Hipp
The recent redesign seems focused on product managers, engineers, and executives, rather than UX professionals who actively work with the tool. This shift has made core workflows more difficult and inefficient.
Switching between sections within a project now requires multiple clicks, where it previously took one. Accessing notifications also takes significantly longer. Hiding key navigation and features under the guise of "progressive disclosure" adds unnecessary friction and disrupts workflows.
As a UX tool, Dovetail should prioritise usability for its primary audience. This new design creates barriers instead of improving efficiency, making it harder for UX professionals to do their jobs effectively. An adaptive interface could serve different user groups without alienating the core audience.
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Dennis Hipp
Agree! The new UI is horrible. I want the old back!